Terms of service

Effective Date: November 11, 2025

Welcome to The Narrow Lane! By visiting our site or placing an order, you agree to these Terms & Conditions. Please read them carefully.

1. GENERAL

1.1 All content on this website, including text, images, and designs, is owned by The Narrow Lane.

1.2 By using our site, you agree to follow these terms and comply with applicable laws.

2. PRODUCTS

2.1 We offer faith-inspired books, eBooks, and custom merchandise.

2.2 All items are made-to-order. Minor variations in color, print placement, or appearance may occur.

2.3 Personalized items are final sale and cannot be returned unless they arrive damaged or defective.

3. ORDERS & PAYMENT

3.1 Orders are processed through Shopify checkout using secure payment methods.

3.2 Once an order is placed, it cannot be canceled. Please check all details carefully before confirming.

3.3 Product prices may change at any time, but your order will always be charged at the price listed when you purchased it.

4. SHIPPING

4.1 Books: Standard shipping is 3–4 weeks. Expedited shipping is 1–2 weeks. Some items are non-trackable.

4.2 Merchandise: Production + shipping typically takes 7–14 business days.

4.3 Tracking information will be emailed when available.

5. RETURNS, REFUNDS & REPLACEMENTS

5.1 Books: Certain titles are eligible for replacement if damaged or misprinted. No refunds are offered.

5.2 Merchandise: Custom items cannot be returned for change of mind. Damaged, defective, or incorrect items may be replaced within 25 days of delivery.

5.3 To request a replacement, provide your order number and a clear photo of the issue.

6. INTELLECTUAL PROPERTY

6.1 All designs, logos, and content on this site are owned by The Narrow Lane.

6.2 You may not copy, sell, or distribute any content without written permission.

7. LIMITATION OF LIABILITY

7.1 The Narrow Lane strives to provide accurate information and quality products.

7.2 We are not responsible for minor issues, including slight color variations, printing placement differences, or shipping delays caused by carriers.

8. PRIVACY

8.1 Your information is protected. Please see our Privacy Policy for details on how we collect, use, and safeguard your data.

9.GOVERNING LAW

9.1 These terms follow the laws of the United States, specifically in the state where The Narrow Lane operates.

10. CONTACT US

10.1 Questions or concerns? Reach out via our Contact Page or email us directly. We’re here to help!

Acknowledgment & Contact

By using The Narrow Lane website and placing orders, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

If you have any questions or need clarification about our policies, feel free to reach out to our Customer Support team:

  • Email: thenarrowlanemarketplace@gmail.com
  • Contact Form: Contact us here.

We’re here to make your shopping experience safe, smooth, and joyful.
Thank you for trusting The Narrow Lane for your faith-inspired books and custom merch.